Privacy policy
Protection of your personal data
Data controller
VivaWeb Limited Liability Company
Head office: Chemin des Grèses, 81100 CASTRES
Email : infos@planning-copilot.com
Protection of personal data
You may browse this website without having to disclose your identity or any other personal information about yourself.
We are committed to respecting your privacy and protecting the information you provide to us. The personal data collected on this site is intended for the exclusive use of Planning Copilot. It is confidential and treated as such.
We comply fully with the legislation on the protection of privacy and individual freedoms (Law No. 78-17 of 6 January 1978) and the General Data Protection Regulation (GDPR).
Data collected
The data we collect includes:
- Account information: surname, first name, email address
- Usage data: events created, calendars, teams
- Technical data: IP address, browser type, pages visited
- Billing details (for paid plans): payment information processed by Stripe
Purposes of processing
Your data is used for:
- Providing and improving our collaborative planning services
- Manage your user account
- Send notifications and reminders (configurable)
- Process payments and invoicing
- Responding to your support requests
- Improving our website using usage statistics
Your rights
In accordance with the GDPR, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correcting inaccurate data
- Right to erasure: request the deletion of your data
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
- Right to restriction: restrict the processing of your data
To exercise these rights, please contact us at: infos@planning-copilot.com
Data retention
Your data is retained for the entire duration of your account use and then deleted within three years of the account closure, unless there is a legal obligation to retain it for a longer period.
Data sharing
No information collected will be disclosed to third parties, except:
- Technical service providers necessary for the operation of the service (hosting, payment)
- Legal or regulatory obligations
Safety
We take all necessary precautions to preserve data integrity and confidentiality and prevent any communication to unauthorised third parties. Data is stored on secure servers in France (OVH).
Cookies
We use cookies to:
- Ensuring the proper functioning of the website (technical cookies)
- Save your preferences (language, connection)
- Analyse website usage (statistical cookies)
You can set your browser to refuse cookies.
Newsletter
If you subscribe to our newsletter, you may unsubscribe at any time by clicking on the unsubscribe link in each email or by contacting us.
Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at: infos@planning-copilot.com